Important Information for Parents and Students

Policies

  • PROGRAM CHANGES


Instructors or program content may change at IAA’s discretion, without notice. Information on our online registration system should be considered the most up-to-date. Some programs and classes may have specific requirements and policies. Please contact us for details.


  • FEES


Applicable program fees must be paid in full upon registration. A charge of $25 will apply to returned cheques.

Payment can be made by cheque, cash, VISA, American Express, or MasterCard.


  • CLASS CANCELLATION POLICY


IAA reserves the right to cancel classes that do not meet minimum enrollment, and will cancel classes with an enrollment of 1–3 students up to two weeks prior to the program’s scheduled start date. Minimum enrollment numbers depend on studio capacity. Under most circumstances, cancellations will happen one to two weeks prior to the start date and families will be notified via phone and email. Students from cancelled classes may be transferred to another class free of charge. For classes with three or four enrollments, classes will run for up to two weeks plus two days before a cancellation decision. A pro-rated refund will be issued. International arts Academy will strive to provide a substitute rather than cancel a class in the event of instructor illness. In the case of such a cancellation, a replacement attendance date is scheduled. If it is not possible for IAA to schedule a replacement attendance date, a pro-rated refund is supplied to all affected clients. No refund or make up is eligible for students who miss class.


  • ILLNESS AND INJURY


A pro-rated refund may be issued outside of the above time guidelines if a written request is accompanied by a physician’s note.


  • REMOVAL FOR CONDUCT


IAA reserves the right to remove any student or parent who fails to comply with its rules and regulations, or who engages in any activity deemed contrary to the fulfillment of IAA’s objectives. In such an event, Arts Umbrella will be owed the fees for the complete session.


  • ATTENDANCE


Every child who attends a class at IAA must be registered. Instructors do not have the ability to register students.

Parent Pick-up


IAA is not responsible for students before or after class time. 


  • LANGUAGE


For safety reasons, all students must have a comprehensive understanding of English before attending classes.


  • MEDICAL AND LEARNING NEEDS


Parents and guardians are required to inform IAA at the time of registration of any allergies, or physical, emotional, or learning needs their children may have.


  • ADVERTISING AND PUBLICITY


IAA reserves the right to photograph and film students and their work for advertising and publicity purposes. IAA reserves the right to use student artwork for exhibition at no charge. Parental permission is requested at time of registration.

  

  • WITHDRAWALS AND TRANSFERS


Please submit withdrawal and transfer requests in writing. Non-attendance or non-payment of outstanding fees does not constitute a formal withdrawal, emailed to 


  • Fall, Winter, Spring Session


· Withdrawals $50 Admin fee will be taken from payment

· Transfers: No fee


  • Spring Break & Summer Programs


· Withdrawals: 48 hours before start of program $50 not accepted after the deadline.

· Transfers: No fee

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