CODE OF CONDUCT FOR STUDENTS AND PARENTS

IMPORTANT INFORMATION FOR PARENTS AND STUDENTS

Our code of conduct is simple and easy to follow for all people that use our space. We believe that adhering to these directives facilitates learning by creating a safe and enjoyable space. Everyone who enters our space is subject to our code of conduct:

In our space you are expected to:

  • Treat others kindly and politely so they can feel good about themselves
  • Show respect for others by being helpful and supportive
  • Show respect for the environment by avoiding waste or damage
  • Cooperate with students and instructors so everyone can be successful
  • Actively participate in class to get the most from your experience
  • Help celebrate everyone’s success through performance and exhibition

PROGRAM CHANGES

Instructors or program content may change at IAA’s discretion, without notice. Information on our online registration system should be considered the most up-to-date. Some programs and classes may have specific requirements and policies. Please contact us for details.

FEES

Applicable program fees must be paid in full upon registration. A charge of $25 will apply to returned cheques.

Payment can be made by Cheque, Credit card, E- Transfer, WeChat pay or Ali pay.

CLASS CANCELLATION POLICY

Program content and instructors may change at IAA discretion without notice.

IAA reserves the right to cancel classes that do not meet minimum enrollment, and will cancel classes with an enrollment of 1–3 students up to two weeks prior to the program’s scheduled start date. Minimum enrollment numbers depend on studio capacity. Under most circumstances, cancellations will happen one to two weeks prior to the start date and families will be notified via phone and email. Students from cancelled classes may be transferred to another class free of charge. For classes with three or four enrollments, classes will run for up to two weeks plus two days before a cancellation decision. A pro-rated refund will be issued. International arts Academy will strive to provide a substitute rather than cancel a class in the event of instructor illness. In the case of such a cancellation, a replacement attendance date is scheduled. If it is not possible for IAA to schedule a replacement attendance date, a pro-rated refund is supplied to all affected clients. No refund or make up is eligible for students who miss class.

ABSENCE

Request of absence needs to be made 24 hours prior to the class in written form and the IAA will issue the credit that may be used for another class that will expire after 12 months. Only 2 credits per term will be issued per student.  

ILLNESS AND INJURY

A pro-rated refund may be issued outside of the above time guidelines if a written request is accompanied by a physician’s note.

REMOVAL FOR CONDUCT

IAA reserves the right to remove any student or parent who fails to comply with its rules and regulations, or who engages in any activity deemed contrary to the fulfillment of IAA’s objectives. In such an event, Arts Umbrella will be owed the fees for the complete session.

ATTENDANCE

Every child who attends a class at IAA must be registered. Instructors do not have the ability to register students.

Parent Pick-up:

IAA is not responsible for students before or after class time. 

LANGUAGE

For safety reasons, all students must have a comprehensive understanding of English before attending classes.

MEDICAL AND LEARNING NEEDS

Parents and guardians are required to inform the IAA at the time of registration of any allergies, or physical, emotional, or learning needs their children may have.

ADVERTISING AND PUBLICITY

IAA reserves the right to photograph and film students and their work for advertising and publicity purposes. IAA reserves the right to use student artwork for exhibition at no charge. Parental permission is requested at time of registration.

WITHDRAWALS AND TRANSFERS

Before the first class: Students may withdraw any time before the start of the course and receive a refund (minus $50 administration fee).

After the 1st class: Students may withdraw after their first class and receive a refund (minus class fee and $50 administration fee).

After the 2nd class: Students are not eligible for refund.

Please submit a formal written request to info@internationalartsacademy.ca. Non-attendance and nonpayment of outstanding fee does not constitute formal withdrawal.

Students may transfer course free of charge at any time, before their second class.